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Shipping & returns
We aim to dispatch all orders within 24 business hours. We aim to deliver within 2-5 days depending on shipping method and region.
- Standard (free): 3-5 business days with Colissimo
- Express (12€): 1-3 business days with Chronopost
Europe & USA:
- Standard (8€): 3-5 business days with UPS or DHL
- Express (15€): 1-3 business days with UPS or DHL
Japan & South Korea:
- Standard (15€): 3-5 business days with DHL
- Express (20€): 1-3 business days with DHL
We always offer free returns on all orders within 30 days (except during online sales period). Pre-paid return label included. Products must be in original condition and include original packaging. For more shipping information, please see our shipping and returns information.
Please note: for orders placed during our online sales, the return period is 14 days.
All final prices are in EUR. Final prices in other currencies are depending on the current exchange rate. Please note that in some cases customs charges may apply outside the EU or USA.
We are available from 8AM. CET to 6PM CET monday to fridays. If you have any question, please contact us by email at firstname.lastname@example.org.